A message to our families

The safety of our community is the number one priority here at Morales Funeral Home. In an effort to keep our families informed on the possible changes of services, we ask you to continue to monitor our website. 

Please remain informed with local authorities for conditions and as always, we encourage you to be safe and exercise healthy habits.

COVID-19 Funeral Assistance

Beginning Monday, April 12th, FEMA will begin accepting applications for families who have lost a loved one due to COVID-19.Families will be able to receive up to $9,000 per funeral and a maximum of $35,500 per application.

If there is anything we can do to assist you with the application process – such as by ordering copies of a death certificate or providing copies of receipts or contracts showing the expenses you incurred – please call or text us at 713-223-1167

COVID-19 Funeral Assistance Line Number
844-684-6333 | TTY: 800-462-7585

Hours of Operation:
Monday – Friday
8 a.m. to 8 p.m. Central Time

If you had COVID-19 funeral expenses, we encourage you to keep and gather documentation. Types of information should include:

  • An official death certificate that attributes the death directly or indirectly to COVID-19 and shows that the death occurred in the United States, including the U.S. territories, and the District of Columbia. 
  • Funeral expenses documents (receipts, funeral home contract, etc.) that includes the applicant’s name, the deceased person’s name, the amount of funeral expenses, and the dates the funeral expenses happened. 
  • Proof of funds received from other sources specifically for use toward funeral costs. We are not able to duplicate benefits received from burial or funeral insurance, financial assistance received from voluntary agencies, government agencies, or other sources.

If you are eligible for funeral assistance you will receive a check by mail, or funds by direct deposit, depending on which option you choose when you apply for assistance.

For the latest information please visit: https://www.fema.gov/disasters/coronavirus/economic/funeral-assistance

Tuesday, March 9, 2021

9:50 pm

We has served our community for 90 years and we remain committed and prepared to safely care for our families during the novel coronavirus (COVID-19) pandemic. During this time of uncertainty we remain available by phone 24/7, and our experienced, caring staff will continue assisting families during this critical time.

While the state mask mandate has been lifted, we will continue to follow CDC guidelines in requiring a face mask at all times and continue to practice social distancing to protect your family and our staff. 

To better accommodate our families, we increased our occupancy limit slighlty based on our chapels. At this time, gatherings at our facility remain limited and we will be abiding by the following guidelines below:

  • Our occupancy limit for our main chapel will be 80 family members and guest and 60 family members and guest for our family chapel
  • We continue to allow families to have water and limited snacks such as cookies, granola bars and sweet bread
  • Masks will continue to be required in the Funeral Home at all times
  • Those considered more vulnerable by age or health reasons should take extra precaution and consider not attending
  • Those who are coughing, sneezing, or have a high temperature should not consider attending
  • Our team will continue to wear masks during services and gatherings
  • Services at a church or cemetery may be limited by their own social distancing guidelines
Our chapels continue to be pre set to follow the recommended social distancing standard of six feet. We will continue to provide hand sanitizer upon entry and throughout our facility face masks must continue to be worn at all times, we continue to urge family members to make arrangements remote with our directors and we will continue to live-stream services at no additional charge should the family elect such service. 

Thank you for following the above guidelines and, more importantly, for granting those most affected by this loss with the gift of your personal presence – one of the most important functions of a funeral service.

If you have any questions or concerns, please contact a staff member for assistance.

Monday, March 16, 2020

8:35 am

Morales Funeral Home is Prepared to Safely Care for Families During the COVID-19 Pandemic

Houston, TX – Morales Funeral Home remains committed and prepared to safely care for the families it serves during the novel coronavirus (COVID-19) pandemic. Whenever possible, Morales Funeral Home will continue to enable families to participate in the rituals that are most important to them.

As a member of the National Funeral Directors Association (NFDA), we regularly receive information via NFDA from the CDC, Department of Health and Human Services and other agencies about the evolution of COVID-19 in the United States. NFDA continues to lead the conversation with federal officials about the role of funeral service as it relates to the COVID-19 pandemic.

And according to the CDC, at this time, there is no known risk associated with being in the same room at a funeral or visitation service with the body of someone who died of confirmed or suspected COVID-19. Depending on a family’s preferences, their loved one can be safely embalmed. Families may choose either burial or cremation as usual.

“At Morales Funeral Home we recognize our responsibility to protect the health of those we are privileged to serve,” said Christina Morales, President “We will continue to guide families, as we always have, in ways they can meaningfully and safely commemorate the life of their loved one, while adhering to the guidance issued by federal, state and local public health officials.”

Morales continued: “Our staff remains vigilant about cleaning our facilities and ensuring we’re all following recommended healthy habits, such as keeping a proper social distant, staying home when sick, washing our hands, and covering coughs and sneezes. The CDC and our local public health officials have offered a lot of helpful guidance for businesses on this topic, which we continue to follow.”

We will be implementing the following measures to help prevent the spread of COVID-19:

  • Hand sanitizer and tissues have been placed throughout the funeral home and hand soap in restrooms.
  • Encouraging remote arrangements with our funeral directors via phone conference or web
  • Hosting a private, intimate graveside service and scheduling a memorial service sometime in the future
  • Enhance sanitizing all chapels, meeting areas, furniture, equipment and vehicles

If the staff of Morales Funeral Home can be of assistance, please contact us at (713) 223-1167 or via email: [email protected]

FAQ's

Q: Am I at risk if I go to a funeral or visitation service for someone who died for COVID-19?

A: There is currently no known risk associated with being in the same room at a funeral or visitation service with the body of someone who died of COVID-19. 

Q: Am I at risk if I touch someone who died of COVID-19 after they have passed away?

A: COVID-19 is a new disease and we are still learning how it spreads. The virus that causes COVID-19 is thought to mainly spread from close contact (i.e., within about 6 feet) with a person who is currently sick with COVID-19. The virus likely spreads primarily through respiratory droplets produced when an infected person coughs or sneezes, similar to how influenza and other respiratory infections spread. These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs. This type of spread is not a concern after death.

It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads.

People should consider not touching the body of someone who has died of COVID-19. Older people and people of all ages with severe underlying health conditions are at higher risk of developing serious COVID-19 illness. There may be less of a chance of the virus spreading from certain types of touching, such as holding the hand or hugging after the body has been prepared for viewing. Other activities, such as kissing, washing, and shrouding should be avoided before, during, and after the body has been prepared, if possible. If washing the body or shrouding are important religious or cultural practices, families are encouraged to work with their community cultural and religious leaders and funeral home staff on how to reduce their exposure as much as possible. At a minimum, people conducting these activities should wear disposable gloves. If splashing of fluids is expected, additional personal protective equipment (PPE) may be required (such as disposable gown, faceshield or goggles and facemask). 

Cleaning should be conducted in accordance with manufacturer’s instructions for all cleaning and disinfection products (e.g., concentration, application method and contact time, etc.). Products with EPA-approved emerging viral pathogens claimspdf iconexternal icon are expected to be effective against COVID-19 based on data for harder to kill viruses. After removal of PPE, perform hand hygiene by washing hands with soap and water for at least 20 seconds or using an alcohol-based hand sanitizer that contains at least 60% alcohol if soap and water are not available. Soap and water should be used if the hands are visibly soiled.

Q: What should I do if my family member died from COVID-19 while overseas?

A: When a US citizen dies outside the United States, the deceased person’s next of kin or legal representative should notify US consular officials at the Department of State. Consular personnel are available 24 hours a day, 7 days a week, to provide assistance to US citizens for overseas emergencies. If a family member, domestic partner, or legal representative is in a different country from the deceased person, he or she should call the Department of State’s Office of Overseas Citizens Services in Washington, DC, from 8 am to 5 pm Eastern time, Monday through Friday, at 888-407-4747 (toll-free) or 202-501-4444. For emergency assistance after working hours or on weekends and holidays, call the Department of State switchboard at 202-647-4000 and ask to speak with the Overseas Citizens Services duty officer. In addition, the US embassy external icon closest to or in the country where the US citizen died can provide assistance.

If the staff of Morales Funeral Home can be of assistance or should you have additional questions, please contact us at (713) 223-1167 or via email: [email protected]